Returns & Exchanges

At The Rabbit Room Store, we want you to love your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original condition. We strive to make the process as seamless as possible to ensure your wardrobe is a perfect fit for your lifestyle.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached and include the provided packing slip inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5 to 7 business days.